A flat shipping fee of £3.95 will be charged. Orders that are £50 or more will qualify for free standard delivery.
Colours Online will deliver your goods within 7 working days of payment being received.
Delivery may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
You can cancel your order and get a full refund up to 14 working days from the day after you receive the goods. Unfortunately, we cannot refund or exchange used or customer damaged items (statutory rights not affected).
All refunds will be credited back via the original method of payment.
It is compulsory to send your return using a secure and trackable method – i.e Recorded/Special delivery – and that you retain your proof of postage. Until we receive your item in good condition, it remains your responsibility. We cannot be held responsible for any items that fail to reach us in good form.
All delivery/return charges are non-refundable. Please send to:
Unit A3(3) Copley Mill
T: 0161 338 8408
We will send you an email to confirm that your return has been received and refund processed. Please allow 3-5 days for your refund to appear on your bank statement.